Last Updated: 3 February 2026

Welcome to Mr. Bentong (“we,” “our,” or “us”). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclosure, and safeguard your information when you visit our website mrbentong.com or use the Mr. Bentong mobile application.

By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy.

1. Information We Collect

We collect information that you voluntarily provide to us when you register on the Site or App, place an order, or contact us. This includes:

  • Personal Identification Information: Name, shipping address, email address, and telephone number.
  • Payment Information: We do not store your financial data directly. Payment transactions are processed through secure third-party payment gateways.
  • Account Credentials: Username and password for your Mr. Bentong account.
  • Order History: Details of the herbal products, food, beverages, and cosmetics you have purchased from us.

Automatically Collected Information: When you access the Site or App, our servers specifically collect certain information automatically, including your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the Site.

2. How We Use Your Information

We use the information we collect to:

  • Process and manage your orders for our products (including Wholesale/Borong orders).
  • Create and manage your account.
  • Email you regarding your account or order status.
  • Notify you of updates to our App or Site.
  • Monitor and analyze usage and trends to improve your experience.
  • Prevent fraudulent transactions and monitor against theft.

3. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

  • Service Providers: We may share your information with third parties that perform services for us, such as payment processing, data analysis, email delivery, hosting services, and customer service.
  • Legal Obligations: If necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

4. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

5. Policy for Children

We do not knowingly solicit information from or market to children under the age of 13. If we learn that we have collected information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible.

6. Account Deletion (App Requirement)

If you wish to terminate your account and have your data deleted, please contact us at the email below. We will process your request in accordance with applicable data protection laws.

7. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

Mr. Bentong 61, Jalan Chui Yin, 28700 Bentong, Pahang, Malaysia. | Jl. Kemang Raya No.1, Bangka, Kec. Mampang Prpt., Kota Jakarta Selatan, Daerah Khusus Ibukota Jakarta 12720. Email: mrbentong2019@gmail.com Phone: [Malaysia] +6011 2387 9541 | [Indonesia] +62811 8808 1507